ANSWERS TO YOUR MOST FREQUENTLY ASKED QUESTIONS
How does Amooz'me choose my recommendations?
Amooz'me uses an advanced AI recommendation engine to tailor TV show and movie suggestions just for you. It considers your ratings, watch history, and specified preferences to make these suggestions. As you interact more with the app by watching and rating content, our AI gets smarter at picking titles you're likely to enjoy!
How do I link my streaming service accounts to Amooz'me?
Your streaming services are initially connected when you set up your Amooz'me account. If you need to update these connections or add a new service later on, just go to 'Services' in the side menu. Click on the service you want to add, then choose 'Subscribe' to sign up directly on the streaming platform's website. If you're already a member of a service, simply change the status from 'unsubscribed' to 'subscribed' to let Amooz'me know.
Sometimes, titles may not be available due to regional restrictions or changes in streaming service libraries. We regularly update our database to reflect these changes. Currently we only support U.S. customers.
Why can't I find a specific show or movie on Amooz'me?
First, try restarting the app. If issues persist, check for updates in your app store, clear cache, or reinstall. Contact us if problems continue.
What do I do if the app is not working or crashes?
Yes, amooz'me is completely free! There are no hidden charges or subscription fees for using our service.
Is Amooz'me free to use?
To update your email or password, simply head to 'Settings' in the side menu and select 'Account.' For any other adjustments to your app preferences, like changing your favorite genres or managing streaming service connections, just visit 'App Settings' in the same side menu.
How do I update my preferences or personal information?
How is my personal information used and protected?
Your privacy is important to us. We use your information to enhance your experience and never share it with third parties without consent. All data is encrypted for protection. For more information view our Terms and Conditions and Privacy Policy.
Can I use Amooz'me on multiple devices?
Right now, Amooz'me is available solely on Apple TV. However, we're on the move to expand our service to include a web platform, a mobile/tablet app, and even an AR/VR experience. Our aim is to enable you to access your Amooz'me account seamlessly on multiple devices, with synchronized preferences.
Why is a recommended show/movie not available on my streaming service?
Availability can vary due to licensing agreements. We try our best to recommend content accessible through your subscriptions, but sometimes these agreements change.
We're always looking to improve Amooz'me, and your feedback is crucial. For reporting any problems, please send a message to support@amoozme.com. If you have suggestions or comments, we'd love to hear from you at info@amoozme.com.